Slack Work App

The Slack Work App brings your Inkeep agents directly into Slack. Team members can interact with agents through @mentions for public responses or /inkeep commands for private ones — no context switching required.

Key features

• Public responses — @Inkeep <message> in any channel to get an agent response visible to everyone in a thread
• Private responses — /inkeep <message> for ephemeral responses only you can see, with multi-turn follow-up support
• Thread context — Mention @Inkeep in a thread to give the agent full conversation context
• Agent configuration — Set a workspace-wide default agent, or assign specific agents to individual channels
• Account linking — Each Slack user links their account to Inkeep via /inkeep link for personalized, secure access

How it works

1. A user sends a message via @Inkeep or /inkeep in Slack
2. The Inkeep API verifies the user's identity and resolves the configured agent for that channel
3. The agent processes the message (with optional thread context) and returns a response
4. The response appears as a public thread reply (@Inkeep) or a private ephemeral message (/inkeep)

Getting started